Policies

Due to ongoing Covid-19 restrictions and the uncertainty of traveling during the Global Pandemic, we are making our cancellation polices flexible.

If you need to cancel your reservation, just let us know and depending on the circustances, we will issue a full or partial refund or issue a Travel Credit for a future stay at our discretion.

General Cancellation policy for reservations at either Encantada Arenal B&B or at Encantada Guest house:

If you cancel  at least 60 days before check-in , get a full refund. Cancel at least 30 days before check-in recieve a 50% refund. Cancel in less than 30 days, we may issue a credit for a future stay., subject to our discretion.